{"id":604,"date":"2026-07-14T12:57:39","date_gmt":"2026-07-14T10:57:39","guid":{"rendered":"https:\/\/iniestaeljuegointerior.com\/privacy-policy\/"},"modified":"2026-08-18T18:41:55","modified_gmt":"2026-08-18T16:41:55","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/iniestaexperience.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"604\" class=\"elementor elementor-604 elementor-524\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc065ee e-flex e-con-boxed e-con e-parent\" data-id=\"bc065ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-637c801 e-con-full e-flex e-con e-child\" data-id=\"637c801\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e7ce19 elementor-widget elementor-widget-heading\" data-id=\"2e7ce19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21c9bbc e-con-full e-flex e-con e-child\" data-id=\"21c9bbc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96248a3 elementor-widget elementor-widget-text-editor\" data-id=\"96248a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>\n This privacy policy (hereinafter, the \u201cPrivacy Policy\u201d) informs you\nabout the data processing activities carried out by AI8 Immersive Experience, S.L. (hereinafter,\n\u201cAI8IE\u201d, \u201cEl Juego Interior\u201d or \u201cEJI\u201d) with respect to users (hereinafter,\nthe \u201cUsers\u201d) who visit the website (hereinafter, the \u201cWebsite\u201d) and\nmake ticket purchases (hereinafter, \u201cTickets\u201d).\n<\/p>\n\n<p>\n El Juego Interior values your trust as a User and your privacy, and for this\nreason, explains below how your data is processed. Should you have any questions\nor wish to receive further information in this regard, you may write to:\n<a href=\"mailto:atencion@iniestaexperience.com\">\natencion@iniestaexperience.com\n<\/a>. \n<\/p>\n\n<p>\n In compliance with current legislation, El Juego Interior undertakes to adopt the necessary technical and organizational measures, according to the security level appropriate to the risk of the data collected.\n<\/p>\n\n<ol start=\"1\">\n\n    <li>\n        <h2>WHO IS THE DATA CONTROLLER?<\/h2>\n\n        <p>\n The data controller for the personal data collected on the\nEl Juego Interior Website is: AI8 IMMERSIVE EXPERIENCE SL, with NIF\nB26881862 and registered office at Via Agusta 17 principal, 08006 Barcelona;\nand is the entity that determines the purpose for which your personal\ndata is used.\n        <\/p>\n\n        <p>\n You may contact the Data Protection Officer of El Juego\nInterior at the following email address:\n<a href=\"mailto:info@iniestaexperience.com\">\ninfo@iniestaexperience.com\n<\/a>.\n        <\/p>\n    <\/li>\n\n    <li>\n        <h2>WHAT DATA DO WE PROCESS?<\/h2>\n\n        <p>\n The personal data we process comes from the information that you, as a User, provide to us when filling out the forms found on the Website, when making a purchase for yourself or a beneficiary, and\/or when sending us your inquiries or requests for information.\n        <\/p>\n\n        <p>\n In each form, we indicate the contact details that are mandatory for us to address your inquiry or request. Data not marked as mandatory with an asterisk will be completely optional. We only collect the data necessary for each purpose. Please note that if you do not provide the mandatory information, we may not be able to address your inquiry or request or manage the processing.   \n        <\/p>\n\n        <p>\n It is your responsibility to provide truthful Data and keep it updated;\ntherefore, we reserve the right to exclude from the Website or cancel the\npurchase of Tickets for Users who provide false, incorrect\nor unauthorized Data, without prejudice to the right of El Juego\nInterior to exercise any corresponding legal actions.\n        <\/p>\n\n        <p>\n Please note that in some forms, third-party data is required\nto fulfill your request. Such third parties must have been\npreviously informed and you must have the capacity to provide us with\nthe data in accordance with the provisions of the applicable data protection\nregulations (General Data Protection Regulation 679\/2016) or\nhave obtained their consent. \n        <\/p>\n\n        <p>\n In the case of Ticket gifts, if we need to contact such\nthird parties to fulfill your request, we will inform them that you\nhave provided us with their data for that purpose.\n        <\/p>\n    <\/li>\n\n    <li>\n        <h2>FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?<\/h2>\n\n        <p>\n At El Juego Interior, we will process your Data for the following purposes:\n        <\/p>\n\n        <ol type=\"a\">\n            <li>\n                <p>\n                    <strong>TICKET PURCHASE.<\/strong>\nWhen you purchase a Ticket, through any channel made available\nto you, whether online or in person, we will process your Data to\nmanage the purchase and to send you notifications about it,\nas well as to comply with applicable legal obligations\n.\n                <\/p>\n\n                <p>\n We will also process your Data to contact you\nin relation to the purchase and to send you communications that\nmay be of interest to you.\n                <\/p>\n            <\/li>\n\n            <li>\n                <p>\n                    <strong>GIFT A TICKET.<\/strong>\nWhen you gift a Ticket, through any channel made available\nto you, we will use your Data and that of the third party you have\nprovided to send the gift by email and manage the\npurchase.\n                <\/p>\n\n                <p>\n This includes the possibility of contacting you and\/or contacting the\nthird party through different means, complying with the\nlegal obligations that apply to us or to you in this regard,\nand offering you or the third party registrations, offers, and\nadditional information.\n                <\/p>\n            <\/li>\n\n            <li>\n                <p>\n                    <strong>CONTACT.<\/strong>\nIf you contact us through the channels enabled for\nthis purpose, by email or any other means made available to you,\nwe will use the Data you provide\nto address your queries or requests.\n                <\/p>\n\n                <p>\n This includes the possibility of contacting you through different\nmeans and forwarding them to the corresponding responsible parties\nso they can respond. We may also\nuse your Data to send you communications that\nmay be of interest to you, if you consent. \n                <\/p>\n            <\/li>\n\n            <li>\n                <p>\n                    <strong>WEBSITE BROWSING.<\/strong>\nThrough the use of cookies and other technologies, we can measure\nand analyze browsing traffic, usability, and\nyour experience as a User on the Website statistically.\n                <\/p>\n\n                <p>\n The installation and use of cookies depend on the settings\nyou configure, both in the cookie banner and through your\nbrowser. You can find more information in the Cookie\nPolicy. \n                <\/p>\n            <\/li>\n        <\/ol>\n    <\/li>\n\n    <li>\n        <h2>WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?<\/h2>\n\n        <p>\n The legal basis for processing your Data for the purchase of Tickets\nand\/or the gifting of Tickets to third parties is the execution of the contract and\ncompliance with legal obligations.\n        <\/p>\n\n        <p>\n Please note that, if you are a Ticket purchaser, we may also\nsend you communications based on our legitimate interest and offer you\noffers and news that may be of interest to you.\n        <\/p>\n\n        <p>\n The legal basis for processing your Data for contacting us\nis the consent you have given by sending us your query through\nour channels.\n        <\/p>\n\n        <p>\n In some cases, the processing of your Data when you contact\nus may be covered by the execution of pre-contractual measures\nif these are necessary to address the query.\n        <\/p>\n\n        <p>\n The legal basis for processing your Data in relation to browsing\nthe Website is consent, which you provide when you accept the installation\nof cookies and which you can revoke or configure at any time\nthrough the settings panel.\n        <\/p>\n\n        <p>\n You can find more information about the use of cookies in the\nCookie Policy.\n        <\/p>\n\n        <p>\n Remember that you can revoke your consent at any time. You may also object to receiving further commercial communications as indicated in the footer of each communication.\n        <\/p>\n    <\/li>\n\n    <li>\n        <h2>HOW LONG IS YOUR DATA KEPT?<\/h2>\n\n        <p>\n Your Data will be retained for the period necessary for the purpose\nfor which it was collected and, specifically:\n        <\/p>\n\n        <ol type=\"a\">\n            <li>\n                <p>\n In relation to the purchase of Tickets, it will be retained for the\ntime necessary to manage the purchase and subsequently will be\nkept blocked during the legally stipulated retention periods or\nstatutes of limitations.\n                <\/p>\n            <\/li>\n\n            <li>\n                <p>\n In relation to the sending of communications, the Data will be processed until you revoke your consent or object to the processing and\/or for a maximum of one year.\n                <\/p>\n            <\/li>\n\n            <li>\n                <p>\n In relation to the Data you provide to make inquiries or contact us, your Data will be processed as long as necessary to respond to your inquiry or request, as well as, where appropriate, for the time necessary to address possible claims or inquiries from you.\n                <\/p>\n            <\/li>\n\n            <li>\n                <p>\n In relation to web browsing Data, it will be retained until\nyou revoke your consent and for a maximum period of\nfive years.\n                <\/p>\n            <\/li>\n        <\/ol>\n\n        <p>\n Once the Data is no longer necessary for the purpose for which\nit is processed, it will remain blocked solely for the purpose of addressing\nany liability or obligation that may arise from\nits processing, after which period it will be deleted.\n        <\/p>\n    <\/li>\n\n    <li>\n        <h2>TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?<\/h2>\n\n        <p>\n Your data may be communicated to service providers who help us\ncarry out our activity, for example, IT tools\n, technical support services, payment providers,\nfinancial services, etc., some of which dispose of processing\nand\/or support centers located outside the European Economic Area\n(EEA).\n        <\/p>\n\n        <p>\n Your data may also be transferred to companies within our group for internal\nmanagement purposes, as well as to manage your purchases or for commercial\npurposes.\n        <\/p>\n\n        <p>\n We guarantee that, should your data leave the EEA, it will maintain\nthe same level of protection based on compliance with the provisions\nset forth in European data protection regulations.\n        <\/p>\n\n        <p>\n In this regard, international data transfers will be\ncarried out:\n        <\/p>\n\n        <ol type=\"i\">\n            <li>\n To countries with an adequate level of protection declared by the\nEuropean Commission.\n            <\/li>\n            <li>\n Based on the provision of appropriate safeguards, such as standard\ncontractual clauses or binding corporate rules.\n            <\/li>\n            <li>\n By virtue of authorization from the competent supervisory authority or\nother cases provided for in the regulations.\n            <\/li>\n        <\/ol>\n\n        <p>\n To receive more information about international data transfers or\nto obtain confirmation or a copy of the safeguards employed, you may\ncontact us at the following address:\n<a href=\"mailto:atencion@iniestaexperience.com\">\natencion@iniestaexperience.com\n<\/a>.\n        <\/p>\n\n        <p>\n In cases where it is necessary to comply with our legal obligations, data may be communicated to the Public Administration and the State Security Forces and Bodies.\n        <\/p>\n    <\/li>\n\n    <li>\n        <h2>REGISTRATION AND MONITORING OF CORPORATE SOCIAL MEDIA ACCOUNTS<\/h2>\n\n        <p>\n In the case of profiles we maintain on various social networks linked from this Website, for example, through plugins or third-party applications, your data may be processed under other privacy policies of the owners of those social networks.\n        <\/p>\n\n        <p>\n The use of such connectors is voluntary. Should you choose to\nuse them, you will be authorizing the communication of your personal data,\nsuch as your IP address and browsing data, to the aforementioned social\nnetworks, and we will not be responsible for any subsequent processing that they\nmay carry out with your data. \n        <\/p>\n\n        <p>\n We recommend that you review the terms and conditions of use of these\nplatforms prior to interacting with our profiles\non said social networks.\n        <\/p>\n\n        <p>\n The profiles on the social networks linked from this Website have been created so that you can better understand our activity and to offer different communication channels aimed at people interested in our entity.\n        <\/p>\n    <\/li>\n\n    <li>\n        <h2>SECURITY MEASURES<\/h2>\n\n        <p>\n At El Juego Interior, we undertake to adopt the necessary technical\nand organizational measures, according to the appropriate security level for\nthe risk of the data collected, so as to guarantee the security of\npersonal data and prevent the accidental or unlawful destruction, loss, or\nalteration of personal data transmitted,\nstored, or otherwise processed, or unauthorized communication or access\nto such data.\n        <\/p>\n\n        <p>\n The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.\n        <\/p>\n\n        <p>\n However, because we cannot guarantee the impregnability of\nthe internet nor the total absence of hackers or others who fraudulently\naccess personal data, we undertake to communicate to the\nUser without undue delay when a personal data security breach\noccurs that is likely to entail a high risk to\nthe rights and freedoms of natural persons.\n        <\/p>\n\n        <p>\n Following the provisions of Article 34 of the GDPR, a personal\ndata security breach is understood as any security breach that\ncauses the destruction, loss, or accidental or unlawful alteration\nof personal data transmitted, stored, or otherwise\nprocessed, or unauthorized communication or access to such data.\n        <\/p>\n\n        <p>\n Personal data will be treated as confidential,\nand we undertake to inform and guarantee, by means of a legal\nor contractual obligation, that such confidentiality is respected by our\nemployees, associates, and any person to whom the\ninformation is made accessible.\n        <\/p>\n    <\/li>\n\n    <li>\n        <h2>WHAT ARE YOUR RIGHTS?<\/h2>\n\n        <p>\n As the owner of your personal information, you may request confirmation\nas to whether your personal data and\/or that of minors under your care are\nbeing processed and, if so, access them.\n        <\/p>\n\n        <p>\n You may also request the rectification of inaccurate data or, where\napplicable, request its erasure when, among other reasons, the data is no\nlonger necessary for the purposes for which it was collected.\n        <\/p>\n\n        <p>\n In certain circumstances, it is possible to request the limitation of the processing of your data and\/or that of minors in your care, in which case we will only keep it for the exercise or defense of claims.\n        <\/p>\n\n        <p>\n You may revoke the consents provided at any time. Once revocation is exercised, which will not be retroactive unless a legal provision imposes such character, your data may be kept blocked during the statute of limitations periods established by applicable regulations.\n        <\/p>\n\n        <p>\n Remember that you may also object to the processing of your data and\/or that of\nminors under your care, particularly with regard to\ncommercial communications, in which case we will not process the data, except\nfor compelling legitimate reasons or for the exercise or defense of\npossible claims.\n        <\/p>\n\n        <p>\n Thus, you may exercise your rights by written communication\naddressed to the data controller with the reference\n\u00abGDPR-El Juego Interior\u00bb, specifying:\n        <\/p>\n\n        <ol type=\"a\">\n            <li>\n                <p>\n Name and surname of the User and a copy of their ID. In cases where\nrepresentation is permitted, identification by the same means of the\nperson representing the User, as well as the document proving the\nrepresentation, will also be necessary. \n                <\/p>\n\n                <p>\n The photocopy of the ID may be replaced by any other\nlegally valid means that proves identity.\n                <\/p>\n            <\/li>\n\n            <li>\n Request with the specific reasons for the application or information to be accessed.\n            <\/li>\n\n            <li>Address for notification purposes.<\/li>\n\n            <li>Date and signature of the applicant.<\/li>\n\n            <li>Any document proving the request made.<\/li>\n        <\/ol>\n\n        <p>\n This request and any other attached document may be sent to the\nfollowing address and\/or email:\n        <\/p>\n\n        <p>\n            <strong>Postal address:<\/strong>\nMoll d\u2019Espanya del Port Vell s\/n, 08039 Barcelona\n        <\/p>\n\n        <p>\n            <strong>Email:<\/strong>\n<a href=\"mailto:info@iniestaexperience.com\">\ninfo@iniestaexperience.com\n<\/a> \n        <\/p>\n\n        <p>\n Furthermore, if you have any questions regarding the exercise of your rights, before contacting the Supervisory Authority, we remind you that, if you wish, you can consult us directly by writing to our Privacy Officer, and we will try to help you in the best possible way.\n        <\/p>\n\n        <p>\n Finally, should you consider that there is a problem or infringement\nof current regulations in the way your personal data is being processed,\nyou will have the right to file a complaint with a\nsupervisory authority, particularly, in the case of Spain, the Spanish\nData Protection Agency:\n<a href=\"https:\/\/www.aepd.es\/\" target=\"_blank\" rel=\"noopener noreferrer\">\nwww.aepd.es\n<\/a>.\n        <\/p>\n    <\/li>\n\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY This privacy policy (hereinafter, the \u201cPrivacy Policy\u201d) informs you about the data processing activities carried out by AI8 Immersive Experience, S.L. (hereinafter, \u201cAI8IE\u201d, \u201cEl Juego Interior\u201d or \u201cEJI\u201d) with respect to users (hereinafter, the \u201cUsers\u201d) who visit the website (hereinafter, the \u201cWebsite\u201d) and make ticket purchases (hereinafter, \u201cTickets\u201d). El Juego Interior values your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-604","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Iniesta El Juego Interior<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iniestaexperience.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Iniesta El Juego Interior\" \/>\n<meta property=\"og:description\" content=\"PRIVACY POLICY This privacy policy (hereinafter, the \u201cPrivacy Policy\u201d) informs you about the data processing activities carried out by AI8 Immersive Experience, S.L. (hereinafter, \u201cAI8IE\u201d, \u201cEl Juego Interior\u201d or \u201cEJI\u201d) with respect to users (hereinafter, the \u201cUsers\u201d) who visit the website (hereinafter, the \u201cWebsite\u201d) and make ticket purchases (hereinafter, \u201cTickets\u201d). 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(hereinafter, \u201cAI8IE\u201d, \u201cEl Juego Interior\u201d or \u201cEJI\u201d) with respect to users (hereinafter, the \u201cUsers\u201d) who visit the website (hereinafter, the \u201cWebsite\u201d) and make ticket purchases (hereinafter, \u201cTickets\u201d). 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